Terms & Conditions

General
These terms and conditions will apply to all transactions placed online with Insane Games via our website (www.insanegames.co.uk).Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. Nothing in these terms and conditions will affect your statutory rights.

Orders
All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and Solo. In the unlikelihood that the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

Delivery
Full details of our delivery policy can be found here

Returns and Exchanges
Full details of our Returns policy can be found here

Distance Selling Regulations
You have a right to cancel your order within seven working days following the day of receipt of your order for any unused item purchased through the website under the distance selling regulations for refund. This does not apply to any unsealed software.To cancel any item, you can e-mail or write to us with your details and order number. You must take reasonable care of the items, retain all original packaging and must not use them. Goods must be returned to us within seven days of your notice to cancel. All goods are returned at your own expense unless the item is deemed faulty or incorrect, where we will refund the cost on receipt of the goods.Providing the goods are received back in an unused condition and in their original packaging with all accessories, you will receive a refund within thirty days of your notice to cancel. We cannot refund or exchange an opened items unless it is faulty, or if the item was sent to you through our error.

Products, Prices & Contents
All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.
Any information displayed on our web site(s) or other printed matter by the company is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.We reserve the right to alter our prices and specifications without notice.

Ownership of Goods
All items supplied to the customer remain the property of Insane Games until final payment of all sums owing in respect of those goods has been received in full by us.

Comments & Complaints
All comments and complaints about any aspect of your treatment please write to :
Insane Games
Unit 9 The Crispin Centre
Street
Somerset
BA16 0HP
sales@insanegames.co.uk
We will endeavour to respond within 5 working days from receipt.

Security
We want you to be confident about ordering online, we use secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

The www.insanegames.co.uk website is operated by:
Insane Games
Unit 9 The Crispin Centre
Street
Somerset
BA16 0HP

VAT 692 0018 52

email - sales@insanegames.co.uk
Tel - 01458 448309

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